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	<title>Ade &#187; Business</title>
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		<title>The Scambot: Defeating Online Scammers with Automated Chatterbots</title>
		<link>http://socialtech.ca/ade/index.php/2007/01/the-scambot-defeating-online-scammers-with-automated-chatterbots/</link>
		<comments>http://socialtech.ca/ade/index.php/2007/01/the-scambot-defeating-online-scammers-with-automated-chatterbots/#comments</comments>
		<pubDate>Wed, 24 Jan 2007 15:48:01 +0000</pubDate>
		<dc:creator>Ade</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[General Interest]]></category>

		<guid isPermaLink="false">http://socialtech.ca/ade/index.php/2007/01/the-scambot-defeating-online-scammers-with-automated-chatterbots/</guid>
		<description><![CDATA[Hardly a day goes by without some online scam artist emailing me, usually with the standard Nigerian or 419 scam. You know, the ones that start with &#8220;Dear friend, I am an officer at a bank/government leader in exile/international merchant&#8221; and go on to outline why they need help retrieving some vast sum of money. [...]]]></description>
			<content:encoded><![CDATA[<p>Hardly a day goes by without some online scam artist emailing me, usually with the standard <a href="http://en.wikipedia.org/wiki/419_scam">Nigerian or 419 scam</a>.  You know, the ones that start with &#8220;Dear friend, I am an officer at a bank/government leader in exile/international merchant&#8221; and go on to outline why they need help retrieving some vast sum of money.</p>
<p>In the past, I have successfully <a href="http://socialtech.ca/ade/index.php/2005/10/a-letter-from-mr-abdul-jabbar/">wasted large amounts of these scammers&#8217; time simply for amusement</a>.  Conceivably, if everybody were to do this, the amount of time the scammers would spend dealing with people who are just stringing them along might make the scam an unprofitable use of their time.</p>
<p>However, this would be far too time-consuming, especially since the scammers can send out thousands of emails at the click of a button.</p>
<p>That&#8217;s where the use of automated <a href="http://en.wikipedia.org/wiki/Chatterbot">chatterbots</a> come in.  A chatterbot is a &#8220;computer program designed to simulate an intelligent conversation with one or more human users via auditory or textual methods&#8221;.</p>
<p>Basically, it&#8217;s a program that is designed to respond to things you say as though it is a human being.  You can try one out by going <a href="http://www.alicebot.org/" target="_blank">here</a> and clicking the &#8220;Chat with Alice&#8221; link on the left.</p>
<p>These programs are not very convincing when you know what you&#8217;re dealing with, but when someone is convinced they are chatting with another human being, the person can sometimes be fooled, often with hilarious results &#8211; for example, <a href="http://virt.vgmix.com/jenny18/">horny people trying to strike up sexual conversations in online chat rooms</a> (warning, graphic content).</p>
<p>My idea is to apply this concept to scammers.  A program to deal with scammers could be created that would work something like this:</p>
<ol>
<li>You receive an email from an online scammer.  You forward this to another email address that belongs to the anti-scammer chatterbot (I&#8217;ll call this program the <em>scambot</em> from now on.)</li>
<li>The scambot would receive the email and scan it for relevant keywords.  (The scambot would already be set up to generally deal in subjects related to finances, bank accounts, retrieval of funds, etc.)</li>
<li>The scambot prepares an email response and sends it to the scammer, thus initiating an email conversation with the scammer.  Since the email will be coming from the scambot&#8217;s own email address, no further user action is required.  However, the scambot will maintain a record of emails in thread format, allowing the user to step in and drop in some more convincing emails if the user wishes.</li>
</ol>
<p>I believe that the scambot could waste large amounts of time for scammers for several reasons.  First, many of these scammers speak English as a second language, so they are not as likely to pick up on cues in the scambot&#8217;s responses as a native English speaker.</p>
<p>Second, it would be possible to use social engineering techniques in the scambot&#8217;s initial responses that would help overcome the skepticism of the scammer.  For example, the scambot could also pose as someone who speaks English as a second language, or as someone who is somewhat addled (e.g. an elderly person with a touch of dementia but a ton of money).</p>
<p>Finally, greed is a powerful motivator.</p>
<p>Technorati Tags: <a href="http://technorati.com/tag/scams" rel="tag">scams</a>, <a href="http://technorati.com/tag/419" rel="tag"> 419</a>, <a href="http://technorati.com/tag/chatterbots" rel="tag"> chatterbots</a>, <a href="http://technorati.com/tag/artificial+intelligence" rel="tag"> artificial intelligence</a></p>
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		<title>Shameless Self-Promotion</title>
		<link>http://socialtech.ca/ade/index.php/2006/01/shameless-self-promotion/</link>
		<comments>http://socialtech.ca/ade/index.php/2006/01/shameless-self-promotion/#comments</comments>
		<pubDate>Tue, 24 Jan 2006 15:55:15 +0000</pubDate>
		<dc:creator>Ade</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://socialtech.ca/ade/index.php/2006/01/shameless-self-promotion/</guid>
		<description><![CDATA[Excuse me as I use my blog to boost search rankings for this Georgetown Ontario fitness club, whose website and logo we just finished. Feedback welcome. And of course, if you&#8217;re looking for graphic design and/or copy writing for print or web, let me know.]]></description>
			<content:encoded><![CDATA[<p>Excuse me as I use my blog to boost search rankings for this <a href="http://www.atlantisathletics.com/">Georgetown Ontario fitness club</a>, whose website and logo we just finished.  Feedback welcome.  And of course, if you&#8217;re looking for graphic design and/or copy writing for print or web, let me know.</p>
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		<title>Bend Over, Sony</title>
		<link>http://socialtech.ca/ade/index.php/2005/11/bend-over-sony/</link>
		<comments>http://socialtech.ca/ade/index.php/2005/11/bend-over-sony/#comments</comments>
		<pubDate>Wed, 23 Nov 2005 18:48:27 +0000</pubDate>
		<dc:creator>Ade</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://socialtech.ca/ade/index.php/2005/11/bend-over-sony/</guid>
		<description><![CDATA[That&#8217;s the message right now for Sony BMG Music Entertainment, which is now being sued by the state of Texas and the Electronic Frontier Foundation (EFF), after two weeks of a blogger-fuelled firestorm over copy-protection software Sony put on some 50 CDs. The software, intended to stop people from ripping music from CDs to their [...]]]></description>
			<content:encoded><![CDATA[<p>That&#8217;s the message right now for Sony BMG Music Entertainment, which is now being sued by the state of Texas and the Electronic Frontier Foundation (EFF), after two weeks of a blogger-fuelled firestorm over copy-protection software Sony put on some 50 CDs.</p>
<p>The software, intended to stop people from ripping music from CDs to their computers so they could download it to MP3 players or share it on the net, was first discovered by security researcher Mark Russinovich and then posted on his <a href="http://www.sysinternals.com/Blog/">blog</a>.  Copy-protection mechanisms are nothing new, but this one was different, because it installs, without the user&#8217;s knowledge, what is called a <em>rootkit</em>.</p>
<p>A rootkit is a tool typically used by hackers and sometimes system administrators that runs invisibly on computers and gives its user total control.  The problem with Sony doing this is twofold: first, it is installed without asking informed permission from the user, second, it poses a security risk because it can be piggy-backed on by hackers.  When Sony capitulated and released an uninstaller tool, it was also found to present a serious security threat.  Two malicious software programs that piggyback on the security vulnerabilities Sony has created in people&#8217;s computers have already popped up.</p>
<p>Now they&#8217;re getting sued in the US under anti-spyware laws.  No legal action has been announced in Canada yet, even though Sony has sold 120,000 CDs here that have this problem.</p>
<p>This is one more sign that the music industry <strong>just doesn&#8217;t get it</strong>, something that alevo <a href="http://socialtech.ca/ade/index.php/2005/08/a-question-of-industry/">has written about before</a>.  They don&#8217;t get it from a customer-relations point of view, as Paul Graham writes in a <a href="http://www.paulgraham.com/web20.html">great article</a> about the new Internet (Web 2.0):</p>
<blockquote><p>The web naturally has a certain grain, and Google is aligned with it. That&#8217;s why their success seems so effortless. They&#8217;re sailing with the wind, instead of sitting becalmed praying for a business model, like the print media, or trying to tack upwind by suing their customers, like Microsoft and the record labels.</p></blockquote>
<p>But they also don&#8217;t seem to get it from a technological point of view.  The absolute bottom-line is that stopping people from copying music from CDs to their computers, and then sending it to anything else &#8211; their MP3 players, burned CDs, or the entire world &#8211; is impossible.</p>
<p>When music is recorded, it is stored as a signal.  The transmission and recording of signals has been wide-spread for decades.  There is no copy-protection technology that will ever stop people from simply plugging their stereo into their computer, playing the music they want on their stereo and recording it onto their computer.  There is nothing the music industry can do to stop consumers from recording songs from the radio onto their PCs either.  The 21st century equivalent of recording 80s hits on your boombox and then making tapes for your highschool sweetheart cannot be eliminated with even the most obtrusive software.</p>
<p>All the recording industry can do is try and make it more inconvenient by coming up with various ridiculous and as it turns out, possibly illegal schemes.  This is like cutting off their nose to spite their face.  Making things difficult for their customers isn&#8217;t just losing them business, it&#8217;s also driving the success of the peer-to-peer (P2P) file-sharing networks that took over where Napster left off: too inconvenient to plug your stereo into your computer, play the songs and record them?  Just start up a P2P program like the fabulous <a href="http://www.slsknet.org/">SoulSeek</a> and you&#8217;ll get the song you want, neatly encoded as an MP3 and ready for your iPod in just a few moments.</p>
<p>If the recording industry doesn&#8217;t stop fighting this losing battle, they&#8217;re going to wake up one day and realize they&#8217;ve lost.  The Internet, and their customers, will have moved on without them.</p>
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		<title>Be Careful on the Web</title>
		<link>http://socialtech.ca/ade/index.php/2005/11/be-careful-on-the-web/</link>
		<comments>http://socialtech.ca/ade/index.php/2005/11/be-careful-on-the-web/#comments</comments>
		<pubDate>Tue, 22 Nov 2005 17:05:15 +0000</pubDate>
		<dc:creator>Ade</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://socialtech.ca/ade/index.php/2005/11/be-careful-on-the-web/</guid>
		<description><![CDATA[I don&#8217;t normally post computer security warnings, but this is a bad one. There is a flaw in Internet Explorer versions 5.5 and 6.x which allows malicious code to take over your entire computer, simply by visiting the wrong website. This vulnerability affects even computers running Windows XP SP2, which is the most recent version [...]]]></description>
			<content:encoded><![CDATA[<p>I don&#8217;t normally post computer security warnings, but this is a bad one.  There is a flaw in Internet Explorer versions 5.5 and 6.x which allows malicious code to take over your entire computer, simply by visiting the wrong website.  This vulnerability affects even computers running Windows XP SP2, which is the most recent version of Windows XP.</p>
<p>Most of you are probably using a version of IE that is vulnerable and I bet almost all of you are using Windows.  So be careful.  Don&#8217;t visit any websites that you do not trust &#8211; a prime example would be the kind of websites you&#8217;d encounter if you are looking for free software/games/movies/music, cd-keys and serial numbers, hacks, or anything else that is marginally socially/legally acceptable.  Or start using <a href="http://www.mozilla.org/products/firefox/">Firefox</a>, which doesn&#8217;t have this problem.  There is going to be a wave of people looking to exploit this until Microsoft fixes it.</p>
<p>You can read more about this issue <a href="http://www.techworld.com/security/news/index.cfm?NewsID=4835">here</a>.</p>
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		<title>For the Techies</title>
		<link>http://socialtech.ca/ade/index.php/2005/11/for-the-techies/</link>
		<comments>http://socialtech.ca/ade/index.php/2005/11/for-the-techies/#comments</comments>
		<pubDate>Fri, 04 Nov 2005 20:03:18 +0000</pubDate>
		<dc:creator>Ade</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[General Interest]]></category>

		<guid isPermaLink="false">http://socialtech.ca/ade/index.php/2005/11/for-the-techies/</guid>
		<description><![CDATA[I&#8217;ve been using Gmail for a while now and I&#8217;m convinced it is by far the best online email service out there. Besides having superior usability, search features and storage space, there&#8217;s something else about it that really stuck out from the very first day: it behaves differently than most other websites. The way it [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been using Gmail for a while now and I&#8217;m convinced it is by far the best online email service out there.  Besides having superior usability, search features and storage space, there&#8217;s something else about it that really stuck out from the very first day: it behaves differently than most other websites.  The way it works reminded me more of a desktop application &#8211; or a Flash website &#8211; than the websites I was used to.</p>
<p>It&#8217;s a lot more interactive than most websites, and its a lot faster too.  If you don&#8217;t know what I&#8217;m talking about, you can experience the same sort of thing on <a href="http://maps.google.com/">Google Maps</a>.  There&#8217;s a lot more stuff to click on, things move around, you&#8217;ve got controls that are non-standard for websites (like the zoom slider, for example).  As a web developer, I often wondered just how Gmail did it.</p>
<p>Today I found out.  It&#8217;s technology called <a href="http://en.wikipedia.org/wiki/AJAX">Ajax</a>, which is short for Asynchronous JavaScript and XML.  This relatively new idea, based on a combination of older technologies which have been in use for a long time, is enabling the creation of websites with a lot more interactivity and much better interfaces.  I&#8217;m not going to get into the specifics of how it works, since you can read all about it yourself, but make no mistake: this is the web development technology of the future.</p>
<p>But where does this leave Flash?  Flash is designed to accomplish pretty much the same thing as Ajax, namely websites that are more interactive, react quicker and have more interesting interfaces.  Ajax does appear to have some initial advantages: it loads faster than Flash, it still displays information in standard HTML which allows search engines to easily index the content, and it doesn&#8217;t require downloading the Flash plugin (the only &#8220;extra&#8221; technology required is for Javascript to be enabled).  Flash still appears to be better for really graphical, flashy websites, as the name indicates.  But for someone like myself who values content over looks, and for the many businesses that do too, I wonder which technology will be the most appealing.</p>
<p>My apologies to my non-technical readers, which is probably most of you, for bombarding you with this sudden onslaught of geek-talk.  You might have no idea what I&#8217;m talking about, but stay tuned: I have an idea for a web application that will demonstrate this technology and will probably be helpful to you too.</p>
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		<title>A Question of Industry</title>
		<link>http://socialtech.ca/ade/index.php/2005/08/a-question-of-industry/</link>
		<comments>http://socialtech.ca/ade/index.php/2005/08/a-question-of-industry/#comments</comments>
		<pubDate>Mon, 22 Aug 2005 19:14:18 +0000</pubDate>
		<dc:creator>alevo</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://socialtech.ca/ade/index.php/2005/08/a-question-of-industry/</guid>
		<description><![CDATA[You have to be suspicious of the music recording industry. This handful of large entertainment conglomerates, and other various recording artists, who have been particularly active in the defense of their own distribution rights. They have been complaining a lot. They say they are being pirated out of their well-deserved billions. Worse, they say it [...]]]></description>
			<content:encoded><![CDATA[<p>You have to be suspicious of the music recording industry. This handful of large entertainment conglomerates, and other various recording artists, who have been particularly active in the defense of their own distribution rights. They have been complaining a lot. They say they are being pirated out of their well-deserved billions. Worse, they say it is everyone else’s fault. </p>
<p>While most industries have found a way to profit from Internet technology, the recording industry (a term I use loosely, and with some regret) has not been able to wrap its greedy head around a successful strategy. Instead, they have let their characteristic opportunism get in the way of true innovation. </p>
<p>Ten years ago, the formula for success in the music business was straightforward. Promotion and lifestyle niche marketing led to celebrity and successful branding. At this point in music history, every music form had its own brand and its own celebrity. Major recording musicians and their labels had a license to print money, and they were so busy at it, that they failed to notice that the currency was changing. </p>
<p>Their core consumers were growing disinterested. It’s not as though Tweens and college students all of a sudden decided they wanted to steal their music. They just decided it wasn’t worth anything. The promotional tactics of the Nineties were fast becoming irrelevant. The albums and singles on offer no longer captivated the attention span, or allegiance, of music’s key consumers, and they certainly didn’t need the products that the music industry was offering. Hillary Duff purses were not a substitute for the bold changes occurring in other mediums.</p>
<p>For the rest of the public, the promotional veneer had already worn thin. Adult consumers were growing interested in purchase affordability and flexibility. The music industry was offering over-inflated boxed sets and pricey concert DVDs. Where was the daring solution to capture our attention? There was no effort on the part of the recording industry to stay ahead of the curve, in terms of manufacturing a relevant product. They were far from proactive in <em>telling</em> consumers how the Internet was going to change the way they interacted with their industry. </p>
<p>Instead, the recording industry has worked hard to describe file sharing as piracy – fleeting customer loyalties as naivety. They are trying to guilt customers back into buying music. As a result, the pact between musicians and the public has never seemed less glamorous.</p>
<p>The public is being spun into believing that albums are not like every other commodity. In the post Back Street Boys era, consumers are now supposed to now understand music is an art form. It is built from the blood, sweat and tears of the musician. It is intellectual property and we must compensate someone for his or her talent. This assertion rides on questionable integrity.</p>
<p>Read today, that music industry giant Garth Brooks has signed an exclusive distribution deal with Wal-Mart Stores Inc. Following the lead of other industry mavericks like the Rolling Stones and Elton John (with Best Buy Inc), or Alanis Morrisette (with Starbucks), Garth is going to make some of his products harder to get. What’s more, he is doing it in style. Imagine the cachet that will be added to his artistic credibility. (Wal-Mart: a company that reeks of authenticity and culture.)</p>
<p>I’m sure that this latest wave of corporate synergy between the recording industry and big-box retailers will do nothing to reduce the commercial crassness that makes most people feel so cynical about buying music in the first place. </p>
<p>To boot, it’s not daring, and it’s not what consumers want. I feel no pity for an industry without industry. And I’m going home to download the next big star.</p>
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		<title>Get Rich Quick</title>
		<link>http://socialtech.ca/ade/index.php/2005/08/get-rich-quick/</link>
		<comments>http://socialtech.ca/ade/index.php/2005/08/get-rich-quick/#comments</comments>
		<pubDate>Fri, 19 Aug 2005 02:34:35 +0000</pubDate>
		<dc:creator>Ade</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://socialtech.ca/ade/index.php/2005/08/get-rich-quick/</guid>
		<description><![CDATA[Drop your lottery tickets. Cancel your pay-per-click Google account. Find the male of the chrysokalla and: a man who has been kneaded together. The gold of the Ethiopian earth produces it from its drops. A certain species of ant brings the gold to the surface of the earth and enjoys it. Put him together with [...]]]></description>
			<content:encoded><![CDATA[<p>Drop your lottery tickets.</p>
<p>Cancel your pay-per-click Google account.</p>
<p>Find the male of the chrysokalla and:</p>
<p><em>a man who has been kneaded together. The gold of the Ethiopian earth produces it from its drops. A certain species of ant brings the gold to the surface of the earth and enjoys it. Put him together with his wife of vapour, till the divine bitter water comes out. When it has thickened, or colored red with the juice of the golden vine of Egypt, then smear it over the leaflets of the light-bringing goddess and also of the red copper or of the red Venus and then thicken it until it coagulates into gold.</em></p>
<p>This simple recipe for creating gold is brought to you by Olympiodoros, Byzantine alchemist.</p>
<p>Alchemy.  The lost art based on impossible-to-follow instructions with a promised reward appealing enough to entice many: turn lead into gold.  Become rich.  Resurrected in the modern era by the Internet marketer: fill out surveys.  Become rich.</p>
<p>Buy my e-book.  Become rich.  Purchase my audio tapes.  Become rich.</p>
<p>Sell bath products to your neighbours.  Purchase your bath products from your other neighbour.  Become rich.  Also, win friends and influence people.</p>
<p><strong>A Chymicall treatise of the Ancient and highly illuminated Philosopher, Devine and Physitian, Arnoldus de Nova Villa who lived 400 years agoe, never seene in print before, but now by a Lover of the Spagyrick art made publick for the use of Learners, printed in the year 1611.</strong></p>
<p>has become</p>
<p><strong>Discover The Amazing Winning Secret To Selling On The Internet! Many will try and most will fail.  Why? Because to sell on the Internet you must have the one ingredient that most Internet Marketers are missing&#8230;A HUGE AUDIENCE!</strong></p>
<p>A HUGE AUDIENCE.  Today&#8217;s philosopher&#8217;s stone?</p>
<p><img src="http://www.socialtech.ca/ade/misc/rare.jpg" alt="Rare" /></p>
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